AB
Annette Black@sarah.smith
January 12, 20254 min read

Wazapin 2.0
A major platform release — unified inbox, supervised AI agents, Pulse visibility, and commerce workflows in one customer operations workspace.
Last updated: January 2025
Kami bantu memetakan percakapan, owner, konteks customer, dan langkah berikutnya, lalu menunjukkan bagaimana workflow yang sama berjalan dari pesan pertama sampai selesai di Wazapin.